Returns & Exchanges
At INIKA Organic, we want you to love your natural beauty routine, which is why we offer a 30-day return policy for products purchased directly from our website. If you are not completely satisfied with your purchase, we are happy to assist with a return or exchange to ensure you find your perfect match.
Return Process
- 1.Initiate Your Request
Contact our Customer Care team via email with your order number and the specific items you wish to return or exchange.
- 2.Prepare the Package
Ensure the products are in their original packaging and securely boxed to prevent any damage during the transit process.
- 3.Ship Items Back
Affix the provided return shipping label to your package and drop it off at your nearest authorized postal service location.
- 4.Receive Refund or Credit
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.