Frequently Asked Questions
Everything you need to know about our organic beauty standards and services.
Are INIKA Organic products 100% natural?
Yes, all our products are 100% natural, certified organic, vegan, and cruelty-free. We use only the finest botanicals and minerals to ensure your skin receives the highest quality care without synthetic chemicals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for items that are unused and in their original packaging. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
Are your products safe for sensitive skin?
Absolutely. Our formulas are specifically designed to be gentle and non-irritating. However, we always recommend performing a patch test on a small area of skin before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
Is your packaging sustainable?
Sustainability is at our core. Over 90% of our packaging is made from sustainable and recyclable materials, including glass, aluminum, and post-consumer recycled plastic.